Refined by Glacial Sands – Cancellation & No-Show Policy

At Refined by Glacial Sands, we value your time and strive to provide exceptional care and service. To ensure availability for all patients, we have the following cancellation and no-show policy:

Consultations

  • If you do not show up for a scheduled consultation without 24 hour prior notice, a $45 no-show fee will be charged.

Services & Treatments

  • Appointments cancelled less than 24 hours in advance or missed without notice will be charged 50% of the scheduled service fee.

How to Cancel or Reschedule

  • Cancellations must be made by phone call or email at least 24 hours before your appointment.

  • If you are more than 15 minutes late, we may need to reschedule your appointment and a cancellation fee may apply.

Why This Policy Exists

Last-minute cancellations and missed appointments limit our ability to accommodate other patients in need of care. This policy ensures fairness to both our patients and our providers.

We appreciate your understanding and cooperation.